In the last module we focused on your “talking style” and how it can affect
your relationships-especially during a conflict. Being calm, cool, and
collected is the best way to go when you're upset. Remembering to consider
the other person's point of view and feelings while also being fair and
honest to yourself is a challenge for anyone, but learning to handle
conflicts effectively can improve your relationships and your life.
In this module, you'll learn how keeping a relationship conflict journal
can help you better understand how you fight, why you get upset, and how to
improve your talking style. You'll also be given step-by-step advice for
dealing with conflicts.